We would like to thank all our patients for their understanding and cooperation whilst we have been implementing new measures at the practice.
We will, of course, be providing dental care to all our patients in the safest possible environment. We greatly appreciate your assistance with any new or modified procedures at the practice.
The team at St. Pauls have made a huge effort to prepare our staff and the practice to reopen safely. Strict protocols for Risk Assessment, Standard Operating Procedures, PPE, and safety measures have been introduced. We have opened for treatments gradually and safely over the past six weeks and we are now able to return to providing routine care for our patients.
All appointments need to be made in advance by telephone (01704 533686) or email (email@example.com).
This pre-attendance assessment must be completed before your appointment.
The assessment includes a Medical History Assessment, COVID-19 screening questionnaire and consent declaration. If necessary, we may follow up with a telephone conversation for any further information that we may require. If we have not received your assessment our receptionist will contact you to remind you of this. If you have any difficulties completing the forms, we can help you over the phone or at the practice on the day of your appointment.
If you start to feel unwell before your appointment, please let us know as your appointment will have to be rescheduled to a later date.
We request that all patients please pay at the practice by card payment wherever possible.
We ask that all patients travelling to the practice by car wait in the car park and call us, if possible, from your mobile phone to let us know that you have arrived. A member of staff will come and collect you and bring you into the surgery. If you are unable to call us from your car or if you have arrived on foot please knock on the front door to announce your arrival.
Please wear a face covering whilst in the practice. Please do not bring additional members with you unless they are happy to wait in the car or outside the building.
The restroom facility at the practice will not be in use during this time. We apologise for any inconvenience that this may cause.
When arriving at the practice we will request that you put on your face covering and use the hand sanitizer at reception before being directed to the surgery.
All dental staff will be using personal protective equipment in line with current guidelines.
We apologize in advance for the necessary reduction in social interaction that this will necessitate. Whilst our masks may make us appear impersonal and distant, please be assured we are still the same friendly team underneath.
If you have any questions regarding your visit to the practice or your dental care please do not hesitate to contact us on 01704 533686 or firstname.lastname@example.org.
With kind regards all the team at St Paul’s Dental Care.